Privacy Policy

Last updated: October 28, 2026

玩具蔵 (OMOCHAGURA) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a carefully selected shopping experience (collectively, the "Services"). 玩具蔵 (OMOCHAGURA) uses Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access and use the Services, make purchases or other transactions through the Services, or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood the information regarding the collection, use, and disclosure of information described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, or could reasonably be associated with you or another individual. Personal information does not include information that is collected anonymously or has been anonymized so that it cannot reasonably identify an individual.

Depending on how you use the Services and where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from this personal information:

• Contact Information: Such as your first and last name, address, billing address, shipping address, telephone number, and email address.

• Financial Information: Such as credit card information, debit card information, financial institution account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information.

• Account Information: Such as your username, password, security questions, and preferences.

• Transaction Information: Such as items you view, items added to your cart, items added to your wishlist, items purchased, returned, exchanged, or canceled, and your previous transactions.

• Your Communications with Us: Information contained in your communications with us, such as inquiries submitted to customer support.

• Device Information: Such as information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage Information: Such as information about how and when you use the Services and your activities on the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from You: Such as when you create an account, access or use the Services, interact with us, or otherwise provide us with your personal information.

• Automatically Through the Services: Such as when information is collected from your device when you use our products or services or access our website, or when we use cookies and similar technologies.

• From Service Providers: Such as when we engage providers to use certain technologies or when providers collect or process personal information on our behalf.

• From Partners and Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Providing, Customizing, and Improving the Services: We use your personal information to provide the Services, including fulfilling our contracts with you, processing payments, fulfilling orders, remembering your preferences and items of interest, sending notifications regarding your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and recommending products based on your purchase history. This includes using your personal information to better customize and improve the Services for you.

• Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or mail, and displaying online advertisements for products and services on the Services or other websites based on items you have previously purchased, items you have added to your cart, or other activity on the Services.

• Security and Fraud Prevention: We use your personal information to authenticate accounts, provide secure payment and shopping experiences, detect, investigate, and address potentially fraudulent, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of the Services. If you use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.

• Communicating with You: We use your personal information to provide customer support, respond appropriately to you, provide effective services, and maintain our business relationship with you.

• Legal Reasons: We use your personal information to comply with applicable laws, respond to valid legal processes, including requests from law enforcement or government authorities, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of our Terms of Service and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• Disclosure to Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

• Disclosure to business and marketing partners to provide marketing services and deliver advertising. For example, we use Shopify to support personalized advertising through external services based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their respective privacy notices. Depending on where you reside, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different merchants and websites. You may exercise your right to opt out of these uses here.

• Disclosure when you direct, request, or consent to us disclosing certain information to third parties, such as for shipping products or using social media widgets or login integrations.

• Disclosure to our affiliates or within our corporate group.

• Disclosure in connection with business transactions, such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable Terms of Service and policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Our Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information submitted to the Services may be transferred to and shared with Shopify and third parties that may be located in countries outside your country of residence in order to provide and improve the Services for you.

We also use certain Shopify extensions that incorporate data and information obtained from your interactions with our store, as well as other merchants and Shopify, to help protect, grow, and improve our business.

In order to provide these extensions, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests you may make to exercise your rights regarding the use of your personal information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please see the Shopify Privacy Policy.

Depending on where you reside, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites and other online platforms operated by third parties.

If you access links to sites that are not affiliated with or controlled by us, please review the privacy policies, security policies, and other terms and conditions of those sites.

We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Information that you provide in public or semi-public spaces, including information shared on third-party social networking platforms, may be viewable by other users of the Services and users of those third-party platforms, without limitation as to its use by us or by third parties.

Our inclusion of such links does not, unless otherwise disclosed on the Services, imply our endorsement of the content on those platforms or their owners or operators.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may request that we delete such information by using the contact information provided below.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" the personal information of individuals under the age of 16, as those terms are defined under applicable law.

Information Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security."

Information that you send to us may also not be secure while in transit. We recommend that you do not use unsecured channels to send us sensitive information.

The length of time we retain personal information depends on various factors, including whether we need the information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable agreements or policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information.

However, these rights are not absolute and may apply only in certain circumstances. We may also deny your request in certain cases permitted by law.

• Right to Access / Know: You may have the right to request access to the personal information we hold about you.

• Right to Delete: You may have the right to request deletion of the personal information we hold about you.

• Right to Correct: You may have the right to request correction of inaccurate personal information that we maintain.

• Right to Data Portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party.

• Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, as defined under applicable privacy laws, or to opt out of the processing of your personal information for purposes considered "targeted advertising." You may exercise your right to opt out of these uses here.

Please note that if you visit our website with a Global Privacy Control opt-out preference signal enabled, depending on your location, it will automatically be treated as an opt-out request for the device and browser you use to access our website. If the device sending the signal can be associated with a Shopify account, the opt-out request will also be applied to that account.

For more information about Global Privacy Control, please visit https://globalprivacycontrol.org/.

Other "Do Not Track" signals that may be sent by your web browser or device, other than Global Privacy Control, are not recognized by us.

• Managing Communication Preferences: We may send you promotional emails. You may opt out of receiving these communications at any time by using the unsubscribe option provided in the email. Even if you opt out, we may continue to send you non-promotional emails, such as emails relating to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), subject to exceptions and limitations provided by applicable local law, you may have the following additional rights in addition to those outlined above:

• Right to Object to or Restrict Processing: You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing based on your consent before it was withdrawn.

To exercise these rights, you may do so through the designated locations provided on the Services or by contacting us using the contact information provided below.

For more information about how Shopify uses your personal information and the rights you may have, including rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not treat you unfairly because you have exercised any of these rights.

As permitted or required by applicable law, we may need to verify your identity before processing your request.

Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf to exercise your rights. Before accepting such a request from an authorized agent, we may require the agent to provide evidence that you have authorized them to act on your behalf. We may also require you to verify your identity directly.

We will respond to your request promptly as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information provided below.

Depending on where you reside, you may have the right to contact us and appeal our decision using the contact information provided below, or to lodge a complaint with your local data protection authority.

For the EEA, a list of responsible data protection supervisory authorities can be found here.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on approved transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authorities, unless the country to which the data is transferred has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or for other operational, legal, or regulatory reasons.

The revised Privacy Policy will be posted on this website, and the "Last updated" date will be updated. Where required by applicable law, we will also provide notice of the changes.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us by email at shilangwugong@gmail.com.

Other contact information is provided in our Contact Information Policy.

For purposes of applicable data protection laws, we are the data controller of your personal information.